These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "Account Holder") and 988wen ("Platform", "We", "Us", "Our"). By registering an account, accessing the platform, or placing any wager on 988wen, you confirm that you have read, understood, and unconditionally accepted these Terms in their entirety.
These Terms & Conditions govern all use of the 988wen platform including the website, mobile applications, and any associated services. If you do not agree to any part of these Terms, you must not register an account or use 988wen's services. 988wen reserves the right to suspend or terminate any account found to be in breach of these Terms at any time and without prior notice. Access to 988wen is strictly limited to individuals aged 21 years or older.
1.1 Access to 988wen and participation in any real-money gaming activity on the platform is strictly restricted to individuals who meet all of the following criteria at the time of registration and at all times thereafter while maintaining an active 988wen account:
1.2 988wen operates under an internationally recognised gaming licence. It is each player's sole responsibility to verify that accessing and using online gaming services is lawful in the jurisdiction in which they are located at the time of use. 988wen does not guarantee that its services are lawful in any particular jurisdiction and accepts no liability for any player who accesses the platform in contravention of applicable local law.
1.3 988wen employs Know Your Customer ("KYC") verification procedures. All players will be required to provide valid government-issued identification and any other documentation requested by 988wen's compliance team before any withdrawal is processed. Failure to complete KYC verification may result in suspension of withdrawal privileges and, in cases of suspected fraud, account termination.
KYC & Age Verification: 988wen enforces a strict 21+ age gate. KYC documents may be requested at registration or at any point during your time as a 988wen player. Common accepted documents include CNIC (Computerised National Identity Card), valid passport, or other government-issued photo identification. Providing false identity information is a serious breach of these Terms and may result in permanent account termination and forfeiture of funds.
2.1 Each individual is permitted to hold only one (1) active 988wen account. The creation of duplicate or multiple accounts by the same individual is strictly prohibited. 988wen reserves the right to close all duplicate accounts and to confiscate any funds, bonuses, or winnings associated with accounts in breach of this rule.
2.2 When registering a 988wen account, you agree to provide accurate, complete, and current information including your full legal name as it appears on your government-issued ID, a valid email address, and a valid Pakistani mobile number. You must keep all registration information up to date. Providing false, inaccurate, or misleading registration information constitutes a material breach of these Terms.
2.3 You are solely responsible for maintaining the confidentiality of your 988wen account login credentials, including your username and password. You agree to immediately notify 988wen's support team if you suspect any unauthorised access to or use of your account. 988wen shall not be liable for any loss or damage arising from your failure to keep your login credentials secure.
2.4 988wen accounts are strictly personal and non-transferable. You may not sell, transfer, or allow any third party to access or use your 988wen account under any circumstances. Any account found to have been shared, sold, or otherwise transferred to a third party will be suspended immediately.
2.5 988wen reserves the right to refuse account registration to any individual at its sole discretion, without being required to give reasons for such refusal.
3.1 988wen accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following approved payment methods: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), Meezan Bank, Visa, Mastercard, and USDT (Tether). The availability of specific payment methods may vary at the time of transaction.
3.2 Minimum deposit on 988wen via JazzCash and EasyPaisa is Rs 500 per transaction. Minimum deposit amounts for other payment methods are displayed at the time of transaction in the Cashier section of your 988wen account dashboard.
3.3 All funds deposited into a 988wen account must originate from a payment method registered in the name of the account holder. 988wen does not accept deposits from third-party payment sources. Any deposit identified as originating from a third party will be reversed and the account may be suspended pending investigation.
3.4 Withdrawals from 988wen are processed back to the same payment method used for the most recent deposit, wherever technically possible. Withdrawal requests are subject to completion of KYC verification. 988wen reserves the right to request additional verification documents before processing any withdrawal of any amount.
3.5 988wen aims to process withdrawal requests within the following timeframes:
3.6 988wen reserves the right to impose withdrawal limits on a per-transaction or per-period basis. Current withdrawal limits are displayed within the Cashier section of the platform. 988wen may, at its sole discretion, request enhanced due diligence documentation for withdrawal requests exceeding certain thresholds.
3.7 In the event that a deposit is made by error, or a player wishes to reverse a deposit before any wagering activity has taken place, the player must contact 988wen support immediately via live chat. Reversal requests made after any wagering activity has commenced will not be considered.
4.1 988wen offers various bonuses and promotional incentives to registered players from time to time. All bonuses, free bets, and promotional credits are subject to the specific terms attached to each individual promotion, which are published on the relevant promotion page within the 988wen platform. In the event of any conflict between these general Terms and any promotion-specific terms, the promotion-specific terms shall prevail in respect of that promotion only.
4.2 Unless a specific promotion states otherwise, the following general bonus conditions apply to all 988wen bonuses:
4.3 988wen reserves the right to modify, suspend, or withdraw any bonus or promotion at any time and without prior notice. Any bonus awarded as a result of a technical error, system fault, or in circumstances where 988wen determines the promotion was claimed in bad faith may be voided and reclaimed from the player's account.
4.4 Players who are found to be abusing the 988wen bonus system — including but not limited to bonus arbitrage, matched betting across multiple accounts, or any other strategy designed to exploit promotional terms — will have their bonuses voided and may face permanent account suspension.
Transparency Commitment: 988wen publishes all wagering requirements in plain English on each promotion page. We do not hide wagering requirements in fine print. If you are unsure about any bonus condition before claiming an offer, contact our 24/7 live chat support team who will clarify the exact terms before you opt in.
5.1 All games offered on 988wen — including but not limited to Sic Bo, live casino table games, slots, cricket and sports betting, Teen Patti, Andar Bahar, Dragon Tiger, Bingo Adventure, and BetterLive Live — are governed by their individual game rules displayed within the respective game interface. Players are responsible for familiarising themselves with all applicable game rules prior to wagering.
5.2 In the event of a disconnection, system failure, or technical fault during an active game round or open sports bet, 988wen's system will attempt to complete the game round using the last valid server-side state recorded. Where this is not possible, the affected round or bet may be voided and stakes returned. 988wen's decision in such matters is final.
5.3 Sports Betting — Cricket & PSL: All sports bets are settled based on official results as determined by the relevant governing body (e.g., the Pakistan Cricket Board for PSL matches, the ICC for international fixtures). In the event of a match being abandoned, postponed, or replayed, settled bets will follow the specific rules published in the 988wen Sportsbook Rules section.
5.4 Obvious pricing errors ("palpable errors") on any game or sports market — including odds, payouts, or bonus multipliers that are clearly incorrect due to a technical fault — do not constitute valid bets. 988wen reserves the right to void any bet placed at an obviously erroneous price and to correct the error without prior notice.
5.5 Minimum and maximum bet limits apply to all games and markets on 988wen. These limits are displayed within each game or market interface before any wager is placed. 988wen may adjust bet limits at any time without notice.
6.1 The following conduct is strictly prohibited on 988wen and constitutes a material breach of these Terms. Players found to have engaged in any prohibited conduct may have their accounts suspended or permanently terminated, their funds withheld pending investigation, and may be reported to relevant authorities where applicable:
6.2 988wen employs fraud detection and anti-money laundering ("AML") monitoring systems that operate continuously across all account activity. Any account flagged by these systems may be subject to a temporary hold on withdrawal access pending investigation. 988wen will notify affected players where it is legally permissible to do so.
7.1 988wen is committed to providing a safe and responsible gaming environment for all Pakistani players. The platform provides a comprehensive set of responsible gaming tools accessible directly from your account dashboard, including deposit limits, loss limits, session time controls, cooling-off periods, and self-exclusion options ranging from 24 hours to permanent closure.
7.2 Self-Exclusion: Players who wish to self-exclude from 988wen may do so by accessing the Responsible Gaming section of their account dashboard. Self-exclusion takes effect immediately upon activation. During a self-exclusion period, the player will be locked out of their account and will not receive any marketing communications from 988wen. Self-exclusion periods cannot be reversed or shortened before their elected end date.
7.3 Players who are experiencing gambling-related difficulties are encouraged to reach out to 988wen's support team at any time via 24/7 live chat. Our support staff are trained to assist with responsible gaming concerns and can guide players through available self-help tools or facilitate immediate account suspension.
7.4 Age verification is mandatory. 988wen strictly enforces the 21+ age restriction. Any account found to belong to an individual under the age of 21 will be closed immediately and all funds will be handled in accordance with applicable regulatory requirements.
7.5 For more detailed information on 988wen's responsible gaming policies, please visit our dedicated Responsible Gaming page.
8.1 All content on the 988wen platform — including but not limited to the 988wen brand name, logo, website design, game interfaces, graphics, text, software, databases, and all other intellectual property — is the exclusive property of 988wen or its licensed content providers and is protected under applicable intellectual property law.
8.2 Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the 988wen platform solely for their own personal, non-commercial gaming purposes. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any 988wen content in any medium or format without the prior written consent of 988wen.
8.3 Any feedback, suggestions, or ideas submitted by players to 988wen regarding the platform, its features, or its services may be used by 988wen freely and without any obligation of compensation or attribution to the submitting player.
9.1 To the fullest extent permitted by applicable law, 988wen and its officers, directors, employees, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of or inability to use the 988wen platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption.
9.2 988wen's total aggregate liability to any player for any claim arising from or relating to these Terms or the player's use of the platform shall not exceed the total net deposits made by that player in the 30-day period immediately preceding the event giving rise to the claim.
9.3 988wen does not warrant that the platform will be uninterrupted, error-free, or free from harmful components. The platform is provided on an "as is" and "as available" basis. 988wen makes no representations or warranties of any kind, express or implied, regarding the platform's fitness for a particular purpose, reliability, or accuracy of game outcomes beyond those required by its applicable gaming licence.
9.4 Nothing in these Terms excludes or limits 988wen's liability for fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
10.1 988wen reserves the right to amend, update, or replace these Terms & Conditions at any time. Where a material change is made to the Terms, 988wen will provide reasonable notice to registered players via email or a prominent in-platform notification, where practicable.
10.2 The current version of these Terms, as displayed on this page with the "Last Updated" date, supersedes all previous versions. Your continued use of the 988wen platform following the publication of revised Terms constitutes your acceptance of the updated Terms. If you do not accept the revised Terms, you must cease using 988wen and may request account closure by contacting support.
10.3 It is your responsibility to check this page periodically for updates. 988wen recommends bookmarking this page and reviewing it each time you access the platform after a period of absence.
11.1 These Terms & Conditions shall be governed by and construed in accordance with the laws applicable under 988wen's international gaming licence jurisdiction. Players acknowledge and agree that any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts or arbitration bodies designated under that licensing framework.
11.2 Before initiating any formal dispute process, players are encouraged to contact 988wen's customer support team in the first instance, as the majority of disputes can be resolved quickly through direct communication. 988wen will make reasonable efforts to resolve player disputes fairly and within a reasonable timeframe.
11.3 Players in Pakistan acknowledge that online gambling regulation may differ by jurisdiction and that by using 988wen they are doing so under the jurisdiction of 988wen's licensing authority. Nothing in these Terms constitutes legal advice and players are encouraged to seek independent legal guidance if required.
12.1 If you have any questions about these Terms & Conditions, wish to make a complaint, or require clarification on any aspect of your 988wen account, please contact our support team through the following channels:
12.2 When contacting 988wen support regarding a dispute or account-specific query, please have your registered account username, the email address associated with your 988wen account, and a clear description of your query ready to provide to the support agent. This helps our team assist you as quickly as possible.
Our Pakistani-English speaking support team is online 24 hours a day, 7 days a week — including PSL match days and public holidays. Whether you have a question about these Terms, need help with a JazzCash deposit, or want to activate responsible gaming tools, we are here to help immediately via live chat from your account dashboard.
These six principles underpin every clause in our Terms and shape how 988wen operates as a platform for Pakistani players.
988wen writes its Terms in plain English. Wagering requirements, withdrawal limits, and bonus conditions are stated clearly — not buried in legalese designed to confuse Pakistani players.
Your PKR balance on 988wen is held in segregated accounts, separate from 988wen's operational funds. Your deposits are protected — even in the unlikely event of financial difficulty at the platform level.
Every RNG game on 988wen is independently tested and certified. Live casino games use physical equipment streamed in real time. Game outcomes on 988wen are never manipulated.
Self-exclusion, deposit caps, session limits, and loss controls are available instantly from your 988wen dashboard — no support ticket required. Responsible gaming on 988wen is infrastructure, not a checkbox. 21+ only.
988wen processes all transactions in Pakistani Rupees. JazzCash and EasyPaisa withdrawals settle in under 30 seconds under normal conditions. No hidden currency conversion fees are applied to your account.
If you believe a bet has been settled incorrectly or your account has been handled unfairly, 988wen provides a clear dispute process via our 24/7 live chat and email support channels. Every complaint is reviewed and responded to.
Cricket betting, 200+ live casino tables, Sic Bo, slots, Bingo Adventure — all in PKR with instant JazzCash and EasyPaisa transactions. Your 988wen account is waiting.
21+ // GAMBLE_RESPONSIBLY · INTERNATIONAL_LICENCE · PKR_NATIVE